Certificate III in Business

BSB30120 - Certificate III in Business (Release 2)Duration 52 weeks (12 weeks break inclusive)

CRICOS Course Code: 105690G

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Employment Pathway

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
• Customer service advisor
• Data entry operator
• General clerk
• Administrator
• Typist and Word processing operator.

Pathways from the qualification

After completing the BSB30120 Certificate III in Business, students may articulate into further study of the Certificate IV in Business or other Certificate IV level qualifications offered by any RTO.

Entry Requirements

• [Age Requirement]: Be 18 years old or over.
• [Knowledge Requirement]: Students who intend to enrol in this course must prove their successful completion of Australian Year 11 or international equivalent, or has completed any Certificate II level qualifications under AQF (LLN test is required if the applicant's qualification is no in business field), or has relevant experience in business field for more than 6 months.
• [English Requirement]: For international students, IELTS overall 5.5 or its equivalent (TOEFL/PTE/Cambridge English are acceptable), OR complete Australian ELICOS course at upper intermediate level, OR complete any AQF Certificate II course (or above) taught in English, OR pass the SIBC English placement test at upper intermediate level (at least 60 points out of 100) unless your nationality is the US, UK, New Zealand, Canada or Ireland.

Delivery and Assessments

This qualification is delivered in an institution-based environment with face-to-face delivery (20 hours per week). The mode of training is highly practical with a combination of in-class learning activity, class demonstration, class tutorial/workshop and self-paced learning. In addition to your face-to-face hours, you will be required to allocate 5 hours per week for structured self-paced learning in your own time.

SIBC draws on a range of assessment methods such as knowledge questions, research tasks, role-plays, case studies and observations. Depending on the unit requirements, a combination of methods is used to ensure collection of sufficient and valid evidence.

You will be required to complete some assessment tasks during your face-to-face hours and in your own time. A total of 5 hours per week is required for completing assessment in your own time.

Course Structure

Duration: 40 tuition weeks. (52 Weeks include break) The course consists of 12 units and is clustered into 4 groups in order to be delivered within 4 terms of full-time study load. The term duration is 10 weeks.
Please refer to the unit description on https://training.gov.au/Training/Details/BSB30120
Note: please refer to the prior to enrolment kit for the course fee, cancel & refund policy, the enrolment term and condition, and the student welfare support service provided.

Core Unit

BSBCRT311 Apply critical thinking skills in a team environment
BSBSUS211 Participate in sustainable work practices
BSBPEF201 Support personal wellbeing in the workplace
BSBTWK301 Use inclusive work practices
BSBXCM301 Engage in workplace communication
BSBWHS311 Assist in maintaining workplace safety

Electives Units

BSBOPS304 Deliver and monitor a service to customers
BSBTEC301 Design and produce business documents
BSBTEC302 Design and produce spreadsheets
BSBOPS302 Identify business risk
BSBSTR301 Contribute to continuous improvement
BSBCRT412 Articulate, present and debate ideas
BSBTEC303 Create electronic presentations